Chricel Logistics Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.chricellogistics.com, use our services, or interact with us.
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1. Information We Collect
We may collect personal and non-personal information from you in the following ways:
a. Personal Information:
● Full Name
● Email Address
● Phone Number
● Company Name
● Address (billing/shipping)
● Identification information for customs processing
● Tracking details
● Service request details
b. Non-Personal Information:
● IP Address
● Browser type and version
● Device type
● Pages visited
● Time spent on the website
● Cookies and analytics data
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2. How We Use Your Information
We use your information to:
● Provide and deliver our logistics and freight services
● Process and respond to inquiries and requests
● Improve our services, website, and user experience
● Track shipments and provide status updates
● Comply with legal obligations (e.g., customs, taxation, regulations)
● Send promotional or service-related communications (where consent is given)
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3. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share it with:
● Customs and government agencies (for clearance)
● Shipping lines, airlines, and transport partners
● Warehousing and logistics providers
● IT service providers (for hosting, analytics, or CRM systems)
● Legal or regulatory authorities, if required by law
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4. Data Security
We implement appropriate technical and organizational measures to:
● Protect your data from unauthorized access
● Prevent data loss or misuse
● Ensure secure processing and storage of personal information
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5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect anonymized usage data.
Types of cookies we use:
● Essential Cookies (for site functionality)
● Analytics Cookies (to improve performance)
● Preference Cookies (to remember settings)
You can modify or disable cookies in your browser settings.
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6. Your Rights
Subject to applicable laws, you have the following rights:
● Access your personal data
● Request correction or deletion
● Withdraw consent at any time (where applicable)
● Object to or restrict processing
● File a complaint with a data protection authority
To exercise any of these rights, email us at: info@chricellogistics.com
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7. Data Retention
We retain your personal data only as long as necessary:
● To fulfill our contract or service
● As required by law or regulatory obligations
● To resolve disputes or enforce agreements
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8. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
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9. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If we become aware that data has been collected from a child without appropriate consent, we will delete it.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated accordingly.
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11. Contact Us
If you have any questions or concerns about this Privacy Policy, or how we handle your data, please contact us:
Chricel Logistics Limited
📍 BMX Tower Plaza, Km 8 Airport Rd, Rukpokwu, Port Harcourt
📧 info@chricellogistics.com
📞 +234 8033107795
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